NursePal

Privacy Policy

NursePal Privacy Policy

Effective Date: October 28, 2025

This Privacy Policy explains how NursePal ("we" or "us") collect, use, share, and protect your personal information when you use our platform ("Platform"), or other services (collectively, the "Services"). This Privacy Policy also applies to the Payment Services provided to you by NursePal. Terms not otherwise defined herein shall utilize the definitions set forth in our Terms and Conditions.

1. Personal Information We Collect

1.1. Information Required to Use the NursePal Platform

1.1.1. Contact, Account and Profile Information

We collect personal information about you when you use the NursePal Platform. This information can include but may not be limited to the following:

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Profile photo (if applicable)
  • Professional information

This information is necessary to set up your account, communicate with you, and personalize your experience on the NursePal platform.

1.1.2. Identity Verification Information

For identity and security purposes, you may be required to provide:

  • Government-issued ID (e.g. passport, driver's license, Real ID)
  • A photo of you for identity verification
  • Additional contact details such as date of birth, e-mail, address and mobile phone number

This assists us in verifying your identity, complying with certain legal requirements, and facilitating your use of our Platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Information Sharing

We do not sell or license your personal data to any third parties. Information is shared only:

  • With Employer Partners when you apply for a job or explicitly consent to share your profile
  • With service providers who perform services on our behalf
  • In response to legal process or government requests
  • To protect the rights, property, and safety of NursePal, our users, or others
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and update your account information at any time
  • Request deletion of your account and personal data
  • Opt out of promotional communications
  • Request a copy of your data in a portable format

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@nursepal.com

Address: NursePal LLC, Delaware, USA