HIPAA Compliance Documentation

NursePal is committed to protecting the privacy and security of Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations, including the Privacy Rule, Security Rule, and Breach Notification Rule.

This document outlines our comprehensive approach to HIPAA compliance, including technical safeguards, administrative procedures, and physical security measures we have implemented to protect your sensitive health information.

NursePal employs a comprehensive, multi-layered approach to protecting your Protected Health Information. Our security infrastructure combines industry-standard technical safeguards with robust administrative procedures and physical security measures to ensure the confidentiality, integrity, and availability of your sensitive health data.

Our technical controls include enterprise-grade encryption for both data storage and transmission, sophisticated access management systems that ensure users only access information necessary for their roles, comprehensive audit logging of all system activities, automatic session management, and secure authentication protocols.

From an administrative perspective, we maintain dedicated privacy and security leadership, provide regular compliance training for our workforce, conduct periodic risk assessments, have documented incident response procedures, maintain appropriate agreements with business associates, and enforce comprehensive written policies and procedures.

Our physical security measures include utilizing certified infrastructure providers with enterprise-grade facility protections, implementing strict access controls for all hardware and storage systems, maintaining secure backup and disaster recovery capabilities, and employing mobile device management with appropriate security features.